Privacy Policy
Your family's privacy and your child's developmental records are handled with the highest level of confidentiality and care.
1. Introduction & Commitment
Mother's Angel Child Development & Therapy Center ("we", "us", or "our") is committed to safeguarding the privacy and confidentiality of children, parents, caregivers, and visitors who utilize our website (https://mothersangel.in) or visit our clinical therapy center in Kalkaji, New Delhi. This Privacy Policy details how we collect, store, utilize, and protect your information when engaging with our pediatric therapy, clinical assessments, and online inquiry forms.
2. Information We Collect
To provide effective, personalized pediatric care, we may collect the following types of information:
- Parent & Guardian Information: Full name, phone number, email address, residential address, emergency contact numbers, and preferred contact channels.
- Child's Developmental & Clinical Information:Child's name, date of birth, age, school/grade, pediatric medical history, previous therapy records, diagnostic reports, sensory questionnaires, and clinical evaluation notes.
- Digital Consultation & Inquiry Data: Messages, feedback, service requests, and questions submitted via our online consultation forms.
- Technical Website Data: IP addresses, browser types, device information, and anonymous session telemetry used strictly to optimize website performance and responsiveness.
3. How We Use Collected Information
All collected data is utilized exclusively for clinical, administrative, and developmental care purposes:
- Formulating customized pediatric therapy goals (Occupational Therapy, Speech, Behavioral, Special Education, etc.).
- Scheduling consultations, clinical assessments, and ongoing therapy sessions.
- Communicating progress reports, home exercise routines, and milestone updates to parents.
- Responding to consultation requests submitted through our contact forms.
- Fulfilling legal, clinical documentation, and accounting obligations under applicable health standards.
4. Medical Record Confidentiality & Security
We recognize that developmental and health records are sensitive. Mother's Angel enforces strict physical, electronic, and procedural safeguards:
- Clinical files and developmental tracking notes are accessible only by authorized therapists and therapists directly involved in your child's care.
- Digital records are stored on secure servers with encrypted communication protocols.
- We never sell, rent, monetize, or trade parent or child information to third-party advertisers or marketing agencies under any circumstances.
5. Third-Party Sharing & Disclosures
Your information is shared only in the following restricted scenarios:
- Explicit Parental Consent:When you request coordination with your child's school, pediatrician, neurologist, or external healthcare professionals.
- Legal Requirements: If mandated by applicable Indian laws, judicial proceedings, or statutory healthcare reporting mandates.
- Technical Service Providers: Trusted infrastructure partners (e.g., secure email dispatchers, cloud hosting) bound by strict confidentiality agreements.
6. Parental Rights & Data Control
As a parent or legal guardian, you maintain complete rights over your family's personal and clinical data:
- Right to review and request copies of your child's developmental assessment summaries.
- Right to update, rectify, or correct any inaccuracies in your personal or contact records.
- Right to withdraw consent for non-essential digital communications at any time.
7. Updates to This Policy
Mother's Angel reserves the right to periodically update this Privacy Policy to reflect advancements in technology, clinical best practices, or statutory compliance. Any revisions will be published on this page with an updated date stamp.
8. Contact Our Privacy & Clinical Team
If you have questions regarding this Privacy Policy, your records, or how we protect your child's data, please reach out to us:
Mother's Angel Child Development & Therapy Center
Address: 40/118, Pocket 40, Kalkaji, New Delhi – 110019
Phone: +91-8433490781
Email: care@mothersangel.in